Mental Health & Wellness Center

TimelyCare — Free 24/7 Mental Health Support

TimelyCare

Speak with a Mental Health Professional – Online, Any Time!

TimelyCare provides free mental health care and other resources for Foothill students. Use it on your phone or any connected device to get virtual care from anywhere.

Use These TimelyCare Services – Free of Charge

	TalkNow Speak right away with a mental health professional, available 24/7.
	Scheduled Counseling Make an appointment for a one-on-one session (45 minutes) with a licensed counselor. You can have up to 12 sessions per year.
	Basic Needs Get information and referrals for resources available on campus and in the community, including food, housing or financial assistance, health care, child care, legal services and more. For what we offer on campus, visit our Foothill Basic Needs website.
	Webinars Watch recorded sessions on guided meditation, yoga and other health topics.

How to Use TimelyCare

You can access TimelyCare from wherever you are in the United States. It's even available during the summer, as long as you were registered at Foothill or De Anza for spring quarter or summer session.

To get started, watch the TimelyCare video and follow these steps!

Get the App or Go on the Web

You can access TimelyCare services by downloading their mobile app on your phone or tablet, or use a browser to visit timelycare.com

Download App From Apple Store

Download App from Google Play

Set Up Your Account with Your Student Email

Get Your Foothill Student Email

First, you'll need a Foothill student email account to use the mobile app for your phone or tablet or to log in use TimelyCare services on the website from your desktop or laptop.

STEPS TO GET YOUR EMAIL

College Student Email

LOG IN to MyPortal
From left menu, CLICK or TAP Apps.
From Students section, FIND and CLICK or TAP the tile for Student College Email.
READ and FOLLOW prompts to set up your email account.

To Use the Mobile App

Once you have a student email address, open the mobile app and follow the instructions to register with that address, so that you can begin using TimelyCare services.

To Use the Website

Go to timelycare.com
To participate in the TalkNow or Scheduled Counseling Services, you must register for a TimelyCare account.
To get started, click the "Sign In" button at the top of the page.
You'll be asked to register for an account with your Foothill student email.

When You Register for an Account

The first time you sign in, you'll be asked a few questions about your health and medical history.

This takes only a few minutes.
If you do this now, you'll be all set to go when you need the TimelyCare services.

Once You're Logged In

Once you're logged in, you can choose the service you want to use:

TalkNow
Scheduled Counseling
Basic Needs
Group Sessions

Questions?

To contact a Foothill representative about TimelyCare while the Mental Health & Wellness Center Office is closed, please email deanofstudents@fhda.edu.

More About TimelyCare

What type of issues can I get help with?

TimelyCare counselors can treat a wide range of common conditions – including anxiety, stress, grief, depression, relationship issues and more. After talking with you, the provider will decide on the best course of treatment.

How much does it cost?

There is no cost to students enrolled at Foothill or De Anza College. You will not be asked for credit card information or proof of insurance.

Is there any limit on counseling sessions?

You can have up to 12 scheduled counseling (one-on-one) sessions per year through Timely Care.

Can I still see a Psychological Services counselor at Foothill?

Yes. You can choose to see a counselor through whichever service you prefer – TimelyCare or Foothill's Psychological Services. We ask that you don’t use both at the same time. It can be confusing for you and the counselors if you are seeing two at the same time.

Will this count against the limit for Psychological Services counseling at Foothill?

No. You can have up to 12 scheduled sessions per year through TimelyCare and up to 10 individual sessions per year with a Foothill Psychological Services counselor. We ask that you don’t use both at the same time. It can be confusing for you and the counselors if you are seeing two at the same time.

Is there service available for international students?

TimelyCare is offered free to all Foothill students, regardless of their legal residency. However, because of licensing rules, the TalkNow and Scheduled Counseling services cannot be provided if you are physically located outside the United States.